Foundation: Professionalism and Communication

Scene 2 (video)

A Conference Call in Real Life (3:28)

This is a fun scene of a mock conference call. (Tripp and Tyler, January 22, 2014)

• How was miscommunication portrayed?
• What do you do to reduce miscommunication in your interactions with people?
• What were the nonverbal messages that were conveyed with reference to the older gentleman’s character?
• What do you notice when you are interrupted?
• How do you react when there is a lot of noise and you cannot understand the person’s message that they are trying to convey?