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Activity: Conflict Resolution

Scenario Analysis

Scenario 2

Video of a man yelling at an employee and waving a pencil right in their face. A coworker looks on, embarrassed.

Video by Yan Krukov from Pexels (00:12)

  • What is a storyline that you deduce from watching this scene?
  • What assumptions or narratives come to mind based on what you see?
  • What feelings emerge for you?
  • What do you interpret from the body language of the female character with long black hair and the male character?
  • What modes of behaviour from the "TKI Conflict Model” are each of the characters exhibiting?
  • How would you approach the situation, if you were the female character with long black hair?
  • What question (or statement) could the female character with long black hair ask the male character standing beside her?
  • What are the mindset(s) and skills that could be demonstrated to navigate the conflict?