🧱 Foundation: Professionalism and Communication

We are continuously communicating—from the movement of our eyebrows, our posture, to the look in our eyes, and even to how we breathe. Consequently, there is no shortage of ways for the communication process to break down.

Communication and professionalism are complex, and every workplace has its unique characteristics. The meaning behind the nonverbal and paraverbal communication, the content of the messages, and professional conduct all have subtle and far-reaching distinctions. Each person, culture, and circumstance creates unique dynamics.

Demonstrating a combination of effective written, verbal, nonverbal, and paraverbal communication skills, professionalism, and emotional intelligence can positively influence job offers or promotions, inspire positive working relationships, and/or resolve conflicts.

Take the next step by proceeding to the next module: Emotional Intelligence