Foundation: Professionalism and Communication

We can’t not communicate. We are continuously communicating—from the movement of our eyebrows, our posture, to the look in our eyes—even to how we breathe. Consequently, there is no shortage of ways for the communication process to break down.

Communication and professionalism are complex and the Canadian anglophone workplace has its own idiosyncrasies. The meaning behind the nonverbal and paraverbal communication, the content of the messages, and professional conduct can all have subtle and far-reaching distinctions. Each person, each culture, each circumstance can each have its own norms.

Demonstrating the combination of effective written, verbal, nonverbal, and paraverbal communication skills, professionalism, and EQ can influence a job offer or promotion, inspire positive working relationships, and/or resolve conflict.

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