Activity 1.2 | Leading Through Communication

“From a constructivist framework, conflict is a productive part of the learning process. The disequilibrium created by conflict is a prelude to problem solving and sharing information, creating opportunities for people to expand and shift their perspectives and behaviors”

(Derman-Sparks, LeeKeenan, Nimmo, 2015). 

Whether a team is newly formed or has been collaborating for an extended period, engaging in ongoing discussions about plans for addressing conflict effectively is crucial. We must attend to and celebrate the diverse perspectives educators and families arrive with. Consistently revisiting plans to resolve conflict ensures that all members are aligned in their approach and fosters a culture of open communication.

Vertiono (2014) explains that it is possible that discomfort with conflict stems from past experiences where conflict was associated with fear or unease. These experiences may have involved not feeling heard, a lack of resolution, or interactions that heightened negative emotions. Such encounters can shape one’s perception of conflict, making it something to avoid rather than an opportunity for growth and understanding. Recognizing this connection is an essential step toward reframing conflict as a constructive process.

Non-Violent Communication (NVC) is a structured framework for fostering understanding, empathy, and collaboration in interpersonal interactions. It emphasizes the importance of expressing feelings and needs with clarity and authenticity while listening to others with openness and without judgment. The process is organized into four core components: observing the situation objectively, articulating feelings, identifying underlying needs, and formulating clear, actionable requests. By prioritizing connection and mutual understanding over blame or criticism, NVC offers a constructive approach to conflict resolution and relationship-building. This method was developed by Dr. Marshall Rosenberg, a psychologist and mediator, in the 1960s to promote compassionate and effective communication practices. 

To deepen your understanding, watch the YouTube videos: (1) Non-Violent Communication (NVC) by Marshal Rosenberg: Animated Book Summary, and (2) 4 Steps to Nonviolent Communication (Postles, 2024, Jan). 

Reflect on how the principles and strategies outlined in NVC can be applied within your context to navigate conflict constructively and enhance team dynamics.

References

BigIdeasGrowingMinds. (2019, August 30). Nonviolent communication by Marshall Rosenberg: Animated book summary [Video]. YouTube. https://www.youtube.com/watch?v=4LuPCAh9FCc 

Derman-Sparks, L., & Edwards, J. O. (2015). Leading anti-bias early childhood programs: A guide for change (2nd ed.). Teachers College Press. 

Postles, S. (2024, January 15). 4 steps to nonviolent communication [YouTube]. https://www.youtube.com/watch?v=YBLvESC8dp8