Activity 1.2 | Leading Through Communication
Activity 1.2 | Leading Through Communication
Managing Conflict
Derman-Sparks, LeeKeenan & Nimmo (2015) share that effectively managing conflict involves addressing each situation within its unique, real-world context. This process includes actively listening to all stakeholders, encouraging respectful dialogue, and considering decisions from multiple perspectives. It requires persistence and the willingness to embrace uncertainty, recognizing that outcomes may not be immediately clear. Additionally, it challenges everyone involved to remain open to re-evaluating their perspectives and exploring new approaches to problem-solving.
It’s important to address some key questions together as a team. While a leader might outline initial expectations, facilitating a team discussion around these questions ensures alignment and clarity. Revisiting these questions during team challenges or welcoming new members can help maintain cohesion and purpose.
- How do we address challenges or conflicts? Should we bring them directly to the team leader, try to resolve them independently first, or discuss them during team meetings?
- What do we need from one another to thrive as a team? Do we need opportunities to practice new skills, dedicated time for learning and growth, or regular feedback? If feedback is desired, how often should it be given, and in what form?
- How should we handle situations where a team member is not meeting their responsibilities? Should we involve the team leader, offer guidance and support directly, or use another approach?
- What is our approach to communication? Is it direct face-to-face communication? Will we use tools like a program logbook for notes, communicate through emails or schedule regular meetings to stay connected and informed?
References
Derman-Sparks, L., & Edwards, J. O. (2015). Leading anti-bias early childhood programs: A guide for change (2nd ed.). Teachers College Press.