Introduction to TeamsWork

Team Expectations

Your program and instructors have expectations for your behaviour while you are a member of the Royal Roads learning community. These expectations extend to your behaviour on your student teams. Our expectations are that you:

Schedule and Plan Productive Meetings

  • Setting and sharing an agenda for each meeting at least 24 hours in advance.
  • Identifying the purpose of each part of the meeting (planning, problem solving, sharing information, making decisions).
  • Keeping a pubic, written record of our meetings, and especially any plans or decisions made
  • Sticking to timelines and agenda’s – if the agenda is not completed a new meeting will be scheduled
  • Attending meetings on time
  • Coming to meetings prepared

Active Participation

Successful teamwork requires everyone’s participation. Agreeing to participate actively in teamwork means:

  • Asking questions when not understanding
  • Listening with an open mind to the thoughts and ideas of others
  • Seeking a win- win strategies over win-lose strategies
  • Each team member agrees to do more than their share of the work
  • If someone on the team needs support, each team member will willingly agree to help. As a team you understand that everyone needs a hand sometimes, and next time it might be you. If the challenges persist, seek help from instructors, team coach, and any other appropriate resources

Communicate Effectively

Communicating effectively and promptly is crucial for team success. Important communication about team projects should be visible to everyone and be documented. This means:

  • Agreeing on specific technological communications platforms for each project
  • Separating social/non team communication from task-related team communication This might mean using one technology for social communication and another for task-related communication
  • Keeping records of all task-related communication
  • Including everyone in task-related communications
  • Responding in a timely manner to team communication
  • Communicating with the team when we face challenges

Take Responsibility for Team Challenges

Teams may face challenges as they progress through their studies. How challenges are dealt with affect team dynamics and success. Your team must take responsibility for solutions to challenges. This means:

  • Working to address challenges within the team first
  • Seeking timely help when you cannot see a way forward
  • Addressing challenges early, before they become significant
  • Having honest, compassionate, and difficult conversations amongst the whole team even when this might be upsetting
  • Leaning in rather than away from interpersonal conflict so that the team comes together, rather than away
  • Accepting own role in any conflict rather than blaming others