Working with Others

Cultural Dimensions that Affect Teamwork

Confrontation Conflict Style vs Harmony Conflict Style

While working in teams, there may be conflict that you will need to resolve. Since different cultures manage conflict in different ways, understanding this fact will promote conflict resolution.

Some cultures prefer to tackle conflict head on and speak openly about the issues in order to resolve them. Other cultures favor an approach that maintains the harmony within the team even at the risk of leaving the conflict issue insufficiently addressed. When these two styles co-exist within a team, there should be agreement and sensitivity in balancing the needs of “grabbing the bull by the horns” and “keeping the peace”.