Inclusive Communication

The Ladder of Inference

Ladder of Inference

Image retrieved from Mind Tools.

Starting at the bottom of the ladder, we have reality and facts and from there, we:

  • Experience these selectively based on our beliefs and prior experience.
  • Interpret what they mean.
  • Apply our existing assumptions, sometimes without considering them.
  • Draw conclusions based on the interpreted facts and our assumptions.
  • Develop beliefs based on these conclusions.
  • Take actions that seem "right" because they are based on what we believe.