Problem Solving and Conflict Resolution

Overview

This unit will guide you through important strategies and skills needed to navigate challenging conversations and conflict. We also include key RRU documents that speak to Team Conflict and Challenges.

In your team you will:

  • Apply problem solving and conflict resolution skills to improve team process
  • Resolution of team disagreements through consistent dialogue and open communication
  • Communicate effectively in diverse and difficult circumstances
  • Approach conflict directly, tactfully and ethically