As educators and as managers or directors of programs we want to listen to all the voices connected to our program, staff, families and children. By listening, we can learn about a family’s concern, a child’s interest, or a staff’s idea. Each member of our small community has a perspective and thoughts about our program.
When people feel heard they are more liable to trust us. We may not be able to do all they ask, but we can enter into a dialogue and share our thinking about their ideas or concerns. Through dialogue relationships deepen and trust is built.
Reference
Elliot, E. (2013). Listening with two ears: Caregivers listening deeply to babies and to self. In M. O'Loughlin (Ed.), The Uses of Psychoanalysis in Working with Children’s Emotional Lives (pp. pp. 47-67). Plymouth, UK: Jason Aronson.