Start here: Conflict Resolution

This module is an opportunity for you to increase self-awareness and reflect on how you respond to conflict.

Answering the following questions will help you determine the relevancy of this module for you at this time.

If you answer NO to one of these questions, then you are likely to find this module pertinent.
If you answer Yes to these questions, consider a quick scan of this module before moving directly to the next unit: Defining Resources.

• Do you effectively resolve conflict?
  
• Do you know how to start a conversation to work through conflict?