✨ Activity: Workplace Conflict Resolution

Mindset and Skills Essentials

Workplace conflict resolution requires a high level of emotional intelligence, a willingness to be authentic, and the vulnerability to clarify a misunderstanding.

Consider using RRU's Teamwork Resources, Addressing Team Obstacles tools to take appropriate steps and hold space for difficult conversations.

Be fully present; practice radical listening (Van Nieuwerburgh & Biswas-Diener, 2025) to best understand the other person’s perspective and needs, rather than focusing on your response or becoming defensive.

Next, continue on to Summary: Workplace Conflict Resolution